Are Blizzard's Bans Hitting the Wrong Customers?

Fighting real money trading and micro-transactions in an MMO is difficult, but especially so for a company with a immensely popular product. Blizzard has been experiencing many issues with banning customers inadvertently in the last few months, and Ten Ton Hammer sits down with one particular individual who was hit with a ban when he had done nothing wrong. Read more to find out what his reaction was and how this problem could affect the entire MMO market!

To his knowledge, Mark had done nothing wrong. He'd just finished collecting enough money to purchase his epic mount and had done so without hesitation. He'd barely gotten a chance to use his mount when the ban was enforced. Thinking there was clearly a misunderstanding, Mark called Blizzard customer support.

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Last Updated: Mar 29, 2016