Phone and Chat Support on Thursday and Friday
Apparently despite the rumors I've heard, SOE employees do get holidays, and there will be no phone or chat support on Thursday, November 24th and Friday, Novermber 25th. Fortunately for those of you who are going to get a shard stuck in a wall, or have the Ghoulbane quest not work correctly, email support will be available. Blackguard stated:
Phone and Chat support will be unavailable on Thursday and Friday, November 24th and 25th 2005 due to the Thanksgiving Holiday. Email support will be available on Thursday and Friday by submitting a form at http://www.station.sony.com/email
Phone and Chat support will return at their normal hours on Monday November 28th, 2005. Phone support is normally available Monday through Friday 9:00am through 1:30pm PST and again 3:30 through 6:00pm PST. Chat support is normally available Monday through Friday 9:00am through 6:00pm PST.
The bottom line here seems to be not to break anything until this weekend. Check out Blackguard's announcement
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