The latest weekend official forum explosion is brought to you by City of Heroes, whose efforts to merge forums in preparation for next month's Going Rogue expansion have created some community consternation. The tightrope walk between giving players a (wrathful) god complex or turning forums into a police state goes ever on, but is there a better way?

Insightful thoughts from a triple A developer on how to gather good community feedback without ramping up expectations to a ridiculous level in today's Loading... System of a Town.