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Ubisoft Urges Uplay Users to Change Passwords Following Breach

Posted Tue, Jul 02, 2013 by Martuk

Ubisoft gets the invasive procedure treatment after an unauthorized intrusion to one of its websites resulted in yet more compromised account details. According to a post in the Uplay forums, one of Ubisoft’s websites was exploited recently, allowing someone to gain access to its account database. User names, emails, and encrypted passwords were potentially accessed during the breach. You probably know the routine by now, but the Ubisoft is urging players to change their passwords to the Uplay service, and, if you use the same email and passwords for other services (which you should never do) change those too. Ubisoft did confirm that no financial information was accessed during the breach, so there is that.

You can read the full message from Ubisoft below and the official announcement with included FAQ for more.

via CVG
Source: Ubisoft Forums


Hello All,

We recently found that one of our Web sites was exploited to gain unauthorized access to some of our online systems. We instantly took steps to close off this access, to begin a thorough investigation with relevant authorities, internal and external security experts, and to start restoring the integrity of any compromised systems.

During this process, we learned that data were illegally accessed from our account database, including user names, email addresses and encrypted passwords. No personal payment information is stored with Ubisoft, meaning your debit/credit card information was safe from this intrusion.

As a result, we are recommending you to change your password by clicking this link.

Out of an abundance of caution, we also recommend that you change your password on any other Web site or service where you use the same or a similar password. 

An official forum thread has been created for you to post your questions.

We sincerely apologize for any inconvenience and thank you for your understanding.

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