Ultimately, EVE is a voluntary pastime
which has its tedious bits,
particularly
in the realm of alliance warfare. In a galaxy full of would-be Space
Knights
following e-bushido, reputation and 'face' are themselves resources
that can be
built up or destroyed. In any given war, a significant amount of
attention must
be paid to what keeps your pilots motivated and logging into the game,
losing
ships for your alliance's banner, and maintaining a positive cultural
identity
so that defectors and spies are not bred. Morale is key, as the history
of
Red
Alliance
demonstrates; lose enough pilots due to demoralization and your
military
suffers, and suddenly your alliance is in a full-on failure cascade.
The
intelligent use and deployment of propaganda is of crucial strategic
importance, no matter how much the e-honor crowd may deny its impact.
When I got into the spy game, I didn't realize that I would end up
spending
more than half of my time on
propaganda
and spin control. There are three broad areas of social engineering
within EVE:
diplomacy, espionage, and propaganda. Like everything involving monkeys
chattering at each other, the lines are blurry; diplomacy and espionage
are
muddied together constantly, and almost every act of espionage can be
twisted
to have some kind of public relations angle. One of the best examples
of this
is the now-infamous '
Yaay
Peptalk',
where a KenZoku FC gave a 'pep talk' to their pet alliance RISE; the
'pep talk'
devolved into a rant about how terrible RISE was, and a GIA agent
caught the
whole thing on tape. We published the mp3 of the peptalk and spread it
far
beyond its initial audience of RISE members, cementing the narrative
that RISE
was an alliance of sycophantic losers willing to take any sort of abuse
from
KenZoku. Shortly thereafter, RISE failure cascaded, lost all their
space, and
disbanded. Efficient use of propaganda can turn an alliance that merely
loses
out militarily - of which there are hundreds - into an alliance which
is a
galactic laughingstock, a black mark on the employment history of any
pilot
unlucky enough to have been a part of it.
As Yaay told RISE, "Don’t worry about the forums,
don’t even read the
forums. All they’re doing is throwing out slander." Whenever
one side
decisively loses control of a propaganda vector, the most common
response is to
try to insulate their membership from hostile ideas. At the most basic
level
there is the relatively common 'forum ban'; a number of alliances ban
their
membership from posting on the official forums, and do their level best
to
discourage even reading them. This almost never works as a propaganda
defense,
as people who have been told not to do something begin to see the
banned
activity as more valuable. For example, Goonswarm spent several months
trying
to ban its members from posting on the forums for the strategic purpose
of
convincing the galaxy that we had been driven fully out of our old
homeland of
Syndicate and nearly destroyed; while the 'Big Lie' was a success, a
legion of
goons took up a habit of alt-posting, and whatever was said on the
official
forums was of heightened interest due to the ban.