During the beta stage of MMOs, developers
are under an inordinate
amount of pressure. While the publishers shoulder the monetary strain,
it’s truly up to the developers to actually produce a game
that’s going to sell. If they don’t create
something of worth, they can kiss their future contracts good-bye. Yet
publishers rarely fork over bundles and bundles of cash to continue
delaying a game until it’s “just right,”
and so a hard release date may be internally set and the developer has
to strive to hit that time period.
So, more often than not, the biggest amount of pressure for a
development company comes during the beta testing period. Even during
the closed beta experience, word of a game that isn’t fun or
is absurdly broken will spread. For gamers, the threat of NDAs almost
doesn’t exist. There were dozens of videos on YouTube
showcasing
Warhammer
Online and
Age
of Conan before the release of
those two games. While we may never know the true impact the beta leaks
from those two games had on their end sales figures, it's a safe bet
that at least some money was lost thanks to negative feedback from beta
leaks that occurred during the testing.
Other companies - Destination Games and the Earth and Beyond team for
example - didn't survive poor beta tests or their leaks. One studio
that
did
survive a poor beta test along with an eventual service
cancellation and lived to tell the tale was NetDevil, a team that is
now working on
Jumpgate
Evolution,
LEGO
Universe, and a few other
unnamed projects. The studio's president, Scott Brown,
previously
talked with Ten Ton Hammer
about beta tests and what developers face during that time period.
Here’s what he had to say:
Basically, the pressure is
almost all in beta. I mean,
there’s some pressure at launch, but most gamers know if a
game is going to be successful way before the actual launch. Right? You
just know.
If there’s a
beta that you go and play then you never play
the game again, you know it’s probably not going to do so
well. But if you play a beta and wish that the game was already
launched because you don’t want to lose your character, you
know that the game is going to be a hit.
It comes down to really
simple stuff.
Unsurprisingly, NetDevil has opted to push back the Jumpgate Evolution
beta period until the team believes that the game is *truly* ready for
public consumption, because any preemptive release of the game could
spell potential disaster. It’s a smart move, but one that
many MMO companies can’t make due to struggling finances.
Thus the feeling of helplessness and frustration continues on the part
of the gamer. Despite their outcries, games continue to be released
with numerous bugs, unfinished content, and poor game systems.
Perhaps one of the biggest examples of
this happening occurred with the
beta test and release of
Age
of Conan. After approximately five years
of development time, it was rumored that the team at Funcom was running
out of money and needed to push things out as quickly as possible.
Under the safety of anonymity, one ex-Funcom employee recently talked
to Ten Ton Hammer about the days leading up to the final stages of AoC
development. It’s a sad story, but one that probably happens
more often than we think.
“The problem was essentially too much to do in too little
time,” our source said. “You had a team frantically
trying to finish the game in the first place, then you had all these
new and exciting bugs popping up. It wasn't that they didn't care. It
was that there was too little time until launch and too many things
that needed to be fixed.”
“I'd liken it to building a house,” the source
continued,
“and having your spouse wandering around telling you maybe
this room should be blue and the couch should be over here, and that's
all well and good but we needed to get the walls up first.”