TenTonHammer.com - Taking MMO Gamers to the Next Level!

Before I get started today, here's a quick shout-out to Ron Meiners and Celia Pearce who apparently made friends with Jeff and Cody at the recent IMGDC conference. Ron and Celia have opened a new MMOG blog to compete with this one. They use a lot of big words like "especially" and are currently discussing the indie game scene. Check it out...then come back here.
Is it a game or is it a service?
Short answer, it's both.
I had two eerily similar, disappointing customer service experiences yesterday. Let's start with the one that has no connection to games, or at least very little connection to games. I suppose if you really dig back you can find a connection with the game Midtown Madness. Those of you who played that fantastic driving title will understand in a minute. For the rest of you, it isn't entertaining enough to waste your time.
My wife has wanted, not needed, but wanted a Volkswagen Beetle since the day that they announced it was coming back into production. She has this strange affinity for the car that was bored into her psyche during her childhood. For nine years she has mentioned that she would like one, often only in passing, but for my wife that is a big deal. She never asks for anything.
It was time to get her the car that she wanted. I went to Volkswagen with her, she picked it out, they promised that they would have it and told us when to return, which we did, yesterday. I mentioned to my wife that she should probably call first just to make sure that the vehicle was ready, but she assured me that anyone selling an item of that value would certainly have it ready for delivery.
Guess what wasn't ready? Guess who was upset on the day that should have ranked on the fun scale next to pony rides and funnel cakes? I didn't haggle over the price. My only stipulation was that they deliver on the day promised at the time promised. They didn't deliver and worse, they didn't even have the common courtesy to let me know that it wasn't ready. "Oh, you're coming in today?"
Computer service, game service, sexy talk with Kelly Rued and much more is but a click away today in Loading...