Posted Wed, Nov 24, 2010 by Martuk
Account security and transfers take center stage in new letter.
Aion stepped up its content game during the second half of 2010 with the release of the Assault on Balaurea expansion and the recent launch of the 2.1 update, increasing the game's loot drop rate. Aion Producer Chris Hager recently posted his latest "Open Letter" to the community reflecting on the year's content and took some time to discuss plans moving forward into 2011.
The server transfers that began earlier this year have helped over 170,000 North American and European characters find a new home. The transaction service is being added as a paid service, so the free ride is about over. The last day for free transfers will be on January 5th, 2011. But NCsoft will still offer one free every player account one free transfer after the date.
One item on Hager's list was account security and the team is stepping up their game to help keep accounts secure by introducing a secondary PIN to add another layer of protection. But it's not all seriousness and security concerns. Atreia has gone into holiday mode and although the team has hosted several events in the last two months, Hager assures the community that more is planned for the future.
As many of you have noticed, Atreia has gotten into the holiday swing! NPCs with swimwear and inner tubes were spotted earlier at the end of the summer, and pumpkin-garbed NPCs gave out Harvest Festival quests in the capital cities, as well. We have dramatically increased our effort to provide in-game events with event-specific rewards and quests, and the results are showing. But, we aren’t going to sit on our laurels after the three events we’ve hosted in the past two months. We have several scripted and community-inspired events accompanied by an array of quests and other in-game content. We are also planning on increasing our community and customer service interaction in game, all aimed at strengthening our relationship with you.
Check out the full "Open Letter" for all the details.