Posted Mon, Jan 30, 2012 by Martuk
First, the player in question has been called out by BioWare Senior Community Coordinator Allison Berryman of not obtaining the crystal by legitimate means. Furthermore, the crystal was removed from the player's account.
We've done some investigating and discovered that CatchDeathwalker did not obtain the white crystal through legitimate means in the game. Right now, we're removing the crystal from his possession, and we're going to have some more information for you as soon as possible about this situation (but don't worry, we won't post any spoilers!).
We apologize for not responding to this thread sooner, but we needed to investigate the issue before commenting.
The second blow came from a message posted earlier today by SWTOR Senior Community Manager Stephen Reid, who explained that the White Crystal cannot be obtained by players in the game at the moment, but it will at a later time. Reid went on to explain that the crystal obtained was done so by a complicated exploit and that action has been taken against the offending account.
Unfortunately the actions of the player in question were intentional and deliberate. As well as the item being removed, further action was taken on this player's account. This was not an 'easy exploit', and not something the average player might 'stumble upon'.
Beyond that, we will not be commenting further - either on the player's method of obtaining the crystal or actions on their account.
Right now, it is not possible to legitimately obtain a White Lightsaber Crystal in the game through any gameplay method. In the future, it will be possible to legitimately obtain. When that day comes, we'll let you know so you can go about obtaining the crystal for your characters.
Again, we apologize for not commenting sooner as our investigation was ongoing.
For now, SWTOR fans will have to wait until later to get their hands on the White Lightsaber Crystal.