Neverwinter exited open beta last week for its official launch complete with the new Gauntlgrym update. Gauntlgrym added a new PvE mixed PvP dungeon to the MMORPG, but a few serious issues turned up last week that prompted Cryptic to temporarily disable the dungeon.
The short version some characters on Dragon shard running Gauntlgrym found their characters locked to the location and were unable to log back in or change locations. A recent update addressed server-wide disconnects for the dungeon but work continues on the other issues.
Source: Gauntlgrym Update
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