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Turbine Compensates LOTRO Players for Downtime

Posted Fri, Feb 15, 2013 by Martuk

Community Manager Rick “Sapience” Heaton has updated The Lord of the Rings Online (LOTRO) about recent extended downtime for maintenance that is stretching into its second day. Servers were taken down on Thursday for maintenance but complications arose that have kept them offline with no current ETA on when they may be back up and running. Well, unless you count Sapience’s comment of “as soon as possible” as a time. After all, he is the self-proclaimed Harbinger of Soon.

To compensate players for the extended downtime, Turbine is providing all Premium and VIP players that have logged in within the last 30 days with 250 Turbine Points. Additionally, VIP players will be credited 1 day of VIP time for each day of downtime.

We are working to resolve ongoing issues with our system maintenance. At this time we do not have a specific estimate for when the game servers will be available. Our goal is to make the games available as soon as possible. However we would like to advise players that the service may continue to be unavailable this evening. We will continue to provide updates as we have them.

As a thank you for your understanding and patience during this downtime, all Premium and VIP players who have logged into their account in the past 30 Days (as of 6:00AM Eastern time on 2/14/2013) will receive 250 Turbine points. In addition, all VIP players who have logged in during the same period will have their accounts credited 1 day of VIP time for each day of downtime, plus 1 additional day. All points and additional time will be granted automatically as soon as our regular service is restored and stable.

Thank you again for your patience and understanding.

Source: LOTRO Forums


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