Sony Online Entertainment recently announced that it and German-based ProSiebenSat.1 Games are parting ways. SOE customers across Europe rejoice in knowing that PSS1G, notorious for poor customer service and account security issues, will no longer be handling the accounts of European SOE gamers. For the past two years, European players have been dealing with PSS1G, feeling like the red-headed stepchild of SOE's fanbase. During the time, while isolated on region-locked servers where they could no longer play with their non-European friends, customers felt wronged and gave up games they loved.
Initially, any new customers to EverQuest II, PlanetSide 2 and DC Universe Online will directly deal with Sony Online Entertainment and beginning in July, existing customers will be moved back under the SOE umbrella, no longer dealing with PSS1G. Hopefully European customers will remain as SOE-only customers and that SOE will have learned the lesson when it comes to trusting a third party to handle the accounts of their European fanbase. Remember what happened with EverQuest Live? European gamers playing SOE games 10-15 years ago sure do.
With SOE returning as the entity handling its European accounts, their fanbase across the Atlantic has even more good news beyond the relief of knowing they will soon no longer be dealing with a company with a history of hacked accounts. Once SOE resumes control, they will be bringing their Player Studio to Europe. In Player Studio, players can take assets they have built in-game and sell them to other players for real world money. This will be a slow roll out with only a few countries initially, as they test out tax registration.
Beginning July 1, 2014, anyone in the EU who had an account through PSS1G can migrate their account over to SOE. An SOE account is required to begin the migration and players have until September 28 to initiate the process. Players who migrate accounts to SOE as paid PSS1G members will be transfered with remaining time and converted to SOE All-Access memberships, which come with entitlements anyone with All-Access passes get, including access to SOE games and 500SC each month. Anyone who has a SevenCash balance will have the remaining balance converted to StationCash.
Anyone who signed up for the EverQuest Next beta needs to do it again, since that was originally through PSS1G. SOE has a forum post detailing this as well, urging anyone in Europe who wishes to sign up for the beta to do so through official SOE channels with an SOE account. EU players who signed up for Landmark do not need to sign up again. This was done directly through SOE, which is also good for EQN beta signups!
By signing up, you will be put into a pool of beta applicants for each respective program. For Landmark, when we are ready to allow more people into the Closed Beta phase, if you are selected by SOE to participate we will email you a time-limited beta key. Read more about Landmark's beta program here. EverQuest Next is still in the early stages of development.
This news comes at a great time, with SOE Live right around the corner. It's time to get the community ramped up with a recap of what's happened since last year's event and what people have to look forward to. Currently, the community is seeing this as a great step in the right direction, especially those who have been eagerly following EverQuest Next and Landmark, but were shying away from trusting ProSiebenSat.1 Games with their information.