Updated: En Masse Entertainment Updates on TERA Account Issues

Updated Wed, May 02, 2012 by Martuk

No MMORPG launch is without issues and TERA has hit a little snag of its own today. En Masse Entertainment has posted an update about an account issues plaguing some players following launch. Some accounts are receiving a "500 Server Error", an "expired" subscription error, and some other account issues that are preventing players from logging in.

En Masse Entertainment is currently working on a resolution for the issues. Updates will be posted to the official TERA website, Facebook and Twitter pages. Stay tuned and we’ll update you when we have more.

Update: En Masse Entertainment has corrected the account issue of plagued accounts.

We've pinpointed the cause of the inaccurate remaining subscription time, an issue that's affecting about 2000 accounts. We've configured these accounts so that those players will be able to continue adventuring in TERA while we work to resolve the issue on the backend, where it won't affect you or your friends and guildmates.

Thanks for your patience!

Source: TERA Update on Account Issues


This week in the news: EVE players blow a hole in the universe, EQN: Landmark alpha begins, and Pantheon partners with Shroud of the Avatar.

Fri, Jan 31, 2014

Lay down your arms and get ready to party. The Rootstock and Pond Faire Festival come to TERA this week.

News, Official Announcements
Mon, Jan 27, 2014

En Masse Entertainment chimes in on where they stand on using TERA for player-created content and videos.

News, Official Announcements
Tue, Jan 21, 2014

TERA encourages bloodshed to counter the post-holiday blues by doubling Killing Spree and Bellicarium experience across three battlegrounds.

News, Official Announcements
Thu, Dec 26, 2013

News from around the 'Net