Blizzard's Internal Network Compromised

Blizzard joins the multitude of other developers on the growing list of network breaches resulting in compromised user details.

If you have a account for any of Blizzard’s titles, now would be a good time to change your password. Blizzard today announced the discovery of an unauthorized breach to their internal network. Blizzard is working with local law enforcement regarding the breach, and at this time, they report no evidence that financial information was compromised during the unauthorized access.

Unfortunately, the security advisory does indicate that some data that includes a list of emails and passwords for global users outside of China, and answer to secret security questions, and information relating to Mobile and Dial-in Authenticators were also accessed for NA players along with cryptographically scrambled versions of passwords (not actual player passwords).

Blizzard will be prompting players to reset certain security information through an automated process in the coming days, and is warning against possible spoof emails trying to obtain personal information. In the meantime, as a precaution, it would probably be a good idea to make those password and any account changes yourself ahead of time just to be safe and ensure that your Diablo III, StarCraft II or World of Warcraft accounts are secure.

Source: Blizzard Security Announcement

Players and Friends,

Even when you are in the business of fun, not every week ends up being fun. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.

At this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.

Some data was illegally accessed, including a list of email addresses for global users, outside of China. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Based on what we currently know, this information alone is NOT enough for anyone to gain access to accounts.

We also know that cryptographically scrambled versions of passwords (not actual passwords) for players on North American servers were taken. We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. As a precaution, however, we recommend that players on North American servers change their password. Please click this link to change your password. Moreover, if you have used the same or similar passwords for other purposes, you may want to consider changing those passwords as well.

In the coming days, we'll be prompting players on North American servers to change their secret questions and answers through an automated process. Additionally, we'll prompt mobile authenticator users to update their authenticator software. As a reminder, phishing emails will ask you for password or login information. Blizzard Entertainment emails will never ask for your password. We deeply regret the inconvenience to all of you and understand you may have questions. Please find additional information here.

We take the security of your personal information very seriously, and we are truly sorry that this has happened.


Mike Morhaime

To read the latest guides, news, and features you can visit our World of Warcraft Game Page.

Last Updated:

About The Author

Stacy "Martuk" Jones was a long-time news editor and community manager for many of our previous game sites, such as Age of Conan. Stacy has since moved on to become a masked super hero, battling demons in another dimension.

Around the Web