New Customer Service Forum!

Blizzard has just created a new forum on its official website - the Customer Service Forum! This forum is intended to help players get a better understanding of how Blizzard's Game Masters operate, and also provide a resource to communicate with the GM's about in-game issues.

We are happy to announce the new Customer Service Forum! This forum is managed by Game Master department staff who assist players every day with various in-game issues via the petition system. This new forum will help players

Identify common in-game issues and provide solutions where available

Inform players of the most recent issues and give status updates as we work to resolve them

Grant insight into the functionality of the Game Master department to provide our players with more transparency of how we operate

Provide a regularly updated and comprehensive list of the most common issues at any given time, based on the reports we receive in-game

The goal of the new forum is to broaden the lines of communication between the Game Master department and the rest of the World of Warcraft community, so that issues new and old alike may be addressed accordingly.

Check out the new forum right here!