by Taea on Sep 08, 2008
In response to the many problems that the Warhammer Online: Age of Reckoning Open Beta launch experienced in the EU, the CEO of GOA has posted an open letter to all their customers.
Dear all,
I rarely address players directly, but I wanted to write you as too few of you have been able to access the open beta today.
As my team explained in the previous post, although we have opened the servers and corrected numerous issues during the last 24 hours but we have not yet solved the issue of saturated Open Beta key activations that were currently experiencing. I am sincerely sorry for this, and I understand all the frustration the situation has spawned.
Today was a dark day. We expected a massive influx of players, but reality was even harsher.
I personally commit that we will communicate to you as clearly as possible on the resolution of these current issues. My goal is to give Warhammer Online the success it deserves. Be ensured that all GOA teams, with Mythics support, are working hard to bring you the best possible game experience.
Best regards,
Ghislaine Le Rhun
GOA CEO
Letter from GOA