The following was posted by SOE late afternoon on Saturday, December 18th...

Unforeseen issues arose following the game update on Friday, Dec. 17th. that forced us to take the EQII servers offline. While a number of worlds have been restored to service, there are some that remain unavailable. Please know that every available resource here at SOE is working on the swift and accurate return of those remaining servers, as well as taking necessary steps to ensure that these issues do not arise in the future.

As a thank you to our customers for their patience during this outage, we are removing all experience and tradeskill debt for all characters. In addition, we will also be offering free time to help make up for the time you're unable to play. Exact details regarding time extensions will be available once all issues are resolved.

Our apologies for the inconvenience this has caused and our thanks you all very much for your understanding.

- The EverQuest II Team