Designing and creating an online game like Richard Garriott's Tabula Rasa is a huge undertaking, but the work doesn't end there. John Erskine, Director of Studio Services for NCsoft North America, examines the role of supporting a live product from its inception to launch and beyond, using Richard Garriotts Tabula Rasa® as the most recent example.
We want people to love the game they work on, but not love it too much. It is important to maintain a healthy emotional distance from the game so we can see the issues clearly and effectively.
See the full editorial on the PlayNC site.
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