Jeff Kaplan clarifies the philosophy and uses of Blizzard's PTR (especially for Overwatch) in the following video:

Some questions Kaplan answers (more listed on the YouTube description):

  • What's the purpose of PTR, beyond collecting player feedback? (1:30)
  • Why isn't PTR available for console players? (1:49)
  • Why aren't there incentives for players participating on the PTR? (1:49)
  • How does Blizzard respond to feedback on specific heroes like Sombra (6:36), Roadhog (8:17), D.Va (9:33), and Ana (11:29)?
  • Negative bias is common in player feedback. How does Blizzard level things out with stats? (12:40)

To read the latest guides, news, and features you can visit our Overwatch Game Page.

Last Updated: Jan 18, 2017

About The Author

Jeff joined the Ten Ton Hammer team in 2004 covering EverQuest II, and he's had his hands on just about every PC online and multiplayer game he could since.