Star Trek Online Vooncast with Executive Producer Craig
Broadcast Live via the Ten Ton Events Room on Voon – 2.19.09
From the staff at Ten Ton Hammer:
– Executive Editor
“Machail” De La Durantaye
– Managing Editor, Community Sites
– Industry Relations
– Staff Writer
And very special guest from Cryptic Studios:
- Executive Producer for Star Trek Online
Zinkievich, Executive Producer for Star Trek Online.
- Welcome everyone, to episode six of the Loading… Live
weekly Vooncast from Ten Ton Hammer. I’m your host, Jeff
“Ethec” Woleslagle, and I’m joined by Ben
“Machail” De La Durantaye…
– Reuben “Sardu” Waters…
– Hey everybody!
– And Garrett Fuller…
– Hi everyone!
– But our very
special guest for today is Executive Producer of Star Trek Online, Mr.
– Hi everyone, it’s cool to be here.
– We can’t thank Craig enough. We had a small
problem getting BioWare on the program, and because our session time
was a little bit curtailed from New York Comic-Con 2009 where we had a
Star Trek Online panel, we weren’t able to get any audience
questions in for the game. So this was a perfect way to look at you
guys in here to ask Craig some questions, and also have a pretty
awesome podcast as well.
So, without taking more time than we need to, I just want to bounce
this to Ben for the “Machail Report”, our week in
MMO news portion of the podcast.
– Thanks Jeff. This week in MMO news:
SOE may move their customer support from India. We haven’t
yet been able to get a confirmation from SOE, but we did catch wind of
talk that this may be the case. Ultimately this is a great choice for
SOE, and probably not one that was made lightly. While a lot of
companies turn to India for their call centers, game support is unlike
most other industries. This kind of move could bring SOE service up
some to the top performers, as communication for game support is
paramount to a resolution of reported problems.
So I’ve gotta give my hats off to SOE if they go through with
this, especially considering the cost factor a move like this would
have in today’s economy.
What did you do for Valentine’s Day? Well, you could have
been spending it in Hello Kitty Online. Sanrio Digital opened up the
game for a public viewing and stress test from February 14th to the
17th. The event was named “Happy Hearts”.
Now, to give credit where credit is due, I’ve heard that the
game’s quite good – I’m not denying that
at all. But what I am
saying is that it would take one
of a special gal to talk
me into spending Valentine’s Day weekend playing with fluffy
kitties and happy hearts!
Delays in the Wrath of the Lich King Expansion for World of Warcraft in
China may be attributed to disagreements between Blizzard and the
Chinese licensed operator, The9. According to the market news site,
Trading Markets, it is believed that Blizzard will not hand over the
expansion rights unless The9 is willing to offer a higher purchase
price. Meanwhile, The9 is reported to be holding off in an effort to
force Blizzard to renew their contract.
In either case, I’m curious as to the fringe benefits having
the expansion delayed in China would have. Less gold farming for a
while maybe? Doubtful, but one can dream!
That’s all I’ve got, going back to you Jeff!
– Yea, we just don’t want to make the Chinese mad,
not with the state of the economy.
– Good point!