There isn't much argument regarding the idea that dealing with SOE Customer Service is sometimes confusing and frustrating. The players have many tools at their disposal, and it's so important to know when and how to use them all!


The folks over at EQ2 put together a little walk through of these tools and explained 'em all!

Report

The /report function is useful when detailing harassment or inappropriate behavior. It's important to also petition when using the report command, since report alone does not identify the problem. For those players who aren't exactly breaking the rules, but are bending your nerves, there's the ever popular /ignore command which works extremely well in all SOE games.

Get the scoop here on the in game tools and a clue on how to wade through that knowledge base!