A question we've seen asked frequently on the chat channels in The Secret World early access is this:

How do I claim my preorder items?

It's simple! Just log into the game and either access the store feature through the Menu or press the comma [,] key to bring it up.

The Secret World preorder item claim screen

You can claim your preorder items from this screen. They'll have a cost of 0 points.

Click the "Buy" button and purchase the item. It will appear in your inventory. (Note that during active times when a lot of store transactions are being processed some players have experienced lag between their claim and the item appearing in inventory.)

And that's all there is to claiming your The Secret World pre-order bonus items. Enjoy!

To read the latest guides, news, and features you can visit our The Secret World Game Page.

Last Updated: Mar 13, 2016

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Karen is H.D.i.C. (Head Druid in Charge) at EQHammer. She likes chocolate chip pancakes, warm hugs, gaming so late that it's early, and rooting things and covering them with bees. Don't read her Ten Ton Hammer column every Tuesday. Or the EQHammer one every Thursday, either.