Updated Tue, Jun 23, 2009 by Ethec
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The server merge: two of the dirtiest words among developers and player communities. But does the concept deserve its unsavory reputation? Has a server merge ever worked to better a game, rather than tear it down? We'll take a twitchy trip down merge memory lane today and explore both sides of the argument in Loading... Don't Fear the Merge.
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If you ever want to see shock and horror on the face of an MMORPG producer, you need only utter two words: server merge. When we asked WAR's Mark Jacobs whether his team was considering server merges shortly after players were noticing "low" server populations shortly after WAR's launch. His response: "Oh god no!" LotRO Live Producer Aaron Campbell had a similarly visceral response when VG247 asked him about merges in LotRO yesterday: “We have no plans to merge servers. And please don’t mention it, it makes me twitch unpleasantly.”
Does the concept of a server merge really deserve such ill-repute? For context, here's brief (and highly incomplete) server merge timeline. Get ready to twitch:
In all but two of these instances, the games are still a going concern, so the evidence directly linking merges and shutdowns is sketchy at best. Auto Assault merged all servers into one in early July 2006 but continued service for a little over a year, probably extending the game's lifespan before it eventual shutdown in August 2007. In the case of Tabula Rasa, the shutdown announcement preceded the server merge. NCSoft moved all players onto one server just a month before Tabula Rasa's sunset event, presumably because it's just much easier to run a live event on a single server. Another recently discontinued game, Shadowbane, never merged after its March 2008 server wipe, instead opening a new server "due to overpopulation" less than a year before its demise.
Note that in just about every server merge I came across had a magic number: only your top 16 characters (ranked by hours played, with level and number of items as tiebreakers) on every merged server would survive the merge. Consider that your Ten Ton Hammer tip of the day, kids: don't create more than 16 characters on an account (and if you have time to play 16 characters actively, you're sorely in need of a parental figure).
There's little doubt, however, that a server merge will shake the community's confidence in the game and lead many a summertime soldier to quit. In a perfect world, your open beta numbers will match your live numbers for years and years to come, expansions and content updates will arrive right on time to keep the player community flush and happy, and never will a server merge make us twitch, but as things stand, a server merge is a drastic yet often necessary option to maintain an MMORPG's health and the critical mass it needs to stay fun and keep growing. I
nterestingly, Age of Conan may become the perfect example of how a server merge (along with a tangible commitment to patching and improving a game) can benefit a game long-term. Lately, there's been a renaissance of interest in AoC and a combat patch coming this summer is highly anticipated by players both inside and outside the game's current community.
What say you about server merges? Have developers used this tool more to benefit or destroy their games in the instances cited above? Have your say in the Loading... forum or feel free to email me.
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-Jeff "Ethec" Woleslagle and the Ten Ton Hammer team
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